Privacy Policy
Effective Date: July 20, 2025
Last Updated: July 20, 2025
1. Introduction
Growexity ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application for social media management, which provides multi-account support, column views, and AI-powered tools for managing accounts across platforms including X (Twitter), LinkedIn, Reddit, and others.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, profile) when you sign in
- Content you create using AI tools within the desktop app
- Custom presets and content templates you create
- Your preferences and settings within the desktop app
- Payment information (processed by our payment provider, not stored by us)
2.2 Information Automatically Collected
- Usage statistics (credits consumed, timestamps, action types)
- Authentication tokens for app security
- Basic error information for service improvement
3. How We Use Your Information
We use the information we collect to:
- Generate content and reply suggestions using AI tools within the app
- Authenticate and secure your app usage
- Track credit usage and manage subscription billing
- Save your custom presets and preferences
- Provide customer support when requested
- Improve service performance and fix technical issues
4. Data Processing and Storage
4.1 Social Media Data Processing
When you use AI tools within the desktop app to create content, we:
- Process your requests through our AI service to generate content
- Send content to our API for processing
- Do not store your social media content after processing
- Only process content that you explicitly request - no automatic data collection
4.2 Data Storage
We store your data securely using Supabase with row-level security. Your personal data is isolated and only accessible to you. We use industry-standard encryption and security practices.
5. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With Supabase (database), content processing services, and Dodo Payments (payment processing)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you have given explicit consent to share your information
6. Data Retention
We retain your account information and custom presets for as long as your account is active. Content generated through AI tools is processed in real-time and not stored. Usage statistics are retained for billing and service improvement purposes. You can delete your account and all associated data at any time.
7. Your Rights and Choices
You have the right to:
- Access and review your account information and custom presets
- Update your preferences and settings
- Delete your account and all associated data
- Control what text you select for AI processing
- Manage your subscription and billing preferences
8. Security Measures
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure data transmission, and regular security audits.
9. Third-Party Services
Our service integrates with LinkedIn and X (for content interaction and composition), OpenRouter (for AI processing), Supabase (for data storage), and Dodo Payments (for payment processing). Please review their respective privacy policies to understand how they handle your data. LinkedIn and X are independent platforms and are not affiliated with Growexity.
10. Children's Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. Desktop App Permissions
Our desktop application runs locally on your device with these characteristics:
- Local Storage: Account sessions and preferences stored securely on your device
- Session Isolation: Each account runs in a separate, isolated session
- Network Access: Only for loading social media sites and API communication
- No Background Access: The app only runs when you open it
We only access LinkedIn or X pages when you actively use the extension to select text or compose content. No automatic background data collection occurs.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our service after any changes constitutes acceptance of the new Privacy Policy.
13. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@growexity.com