Support & Help Center
Frequently Asked Questions
How does Growexity work?
Growexity is a desktop app that lets you manage multiple social media accounts in one workspace. With multi-column views like TweetDeck, you can monitor multiple timelines, switch between unlimited accounts, and use AI tools to create content and engage faster.
Is Growexity safe for my social media accounts?
Yes, Growexity is built on Chromium (same as Chrome) and uses secure session isolation. Each account stays completely separate, and we don't store your passwords. The desktop app complies with platform terms of service.
What data does the desktop app collect?
The app runs locally on your computer. We only collect usage statistics for billing and AI-generated content requests. Your social media data stays on your device. Account sessions are isolated and secure. See our Privacy Policy for full details.
How does the credit system work?
Each AI-generated reply costs 1 credit. Your subscription includes a monthly credit allowance. You can monitor your usage in the billing section of your account and upgrade your plan if needed.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time from your account billing page. Your access will continue until the end of your current billing period, and no further charges will occur.
Installation & Setup
Getting Started
- Download Growexity desktop app for Mac or Windows
- Install and launch the application
- Sign in to your Growexity account
- Add your social media accounts (X, LinkedIn, Reddit)
- Set up your multi-column workspace layout
- Use Command Palette (⌘K) to quickly switch between accounts
- Generate content with AI tools built into the workspace
- Manage all your accounts from one powerful interface
Compliance & Safety
LinkedIn & X Compliant
Designed to work within LinkedIn's and X's Terms of Service with user-initiated actions only.
Privacy Protected
Your LinkedIn or X content is processed securely and not stored after content generation.
Chrome Store Approved
Meets Chrome Web Store policies with minimal permissions and transparent data usage.
Secure Payments
Billing handled securely through Dodo Payments with industry-standard encryption.
Still Need Help?
If you can't find what you're looking for, our support team is ready to assist you.